My Xolo handset started malfunctioning on the 4th month of purchase. The device was handed over to the Xolo service centre in Calicut (Mobile Lab) on February 24, 2014. (Work Order Number: 310000285355). More than 45 days and still Xolo care has not returned my handset. I have contacted the service centre, who stated that the handset has been sent to Xolo facility for servicing. I have registered a complaint in CORE.NIC.IN, the consumer complaint portal and still there is no reply. Xolo is not a responsible brand selling quality products. Their service is the worst in the world. Please stay away from Xolo products.