I had holiday tour with yatra everything was fine from customer service to drivers with safety, hotels, places covered, local sightseeing, timing, flights booking. Everything was good. With yatra our holiday package also in my budget. They offer best packages compared to other agencies. We even compared with other holiday tour agencies the hotel they provide to stay were not that standard compared to hotel what yatra provided us. We had fantastic tour of shimla and Manali with yatra. The driver service was also good they provided options of hotels to choose from. Hotel service was also superb. Driver pick up and drop was not hectic it was good. I really felt happy with yatra deal.they even responded properly while dealing of package in phone and through mails.Recommend it.