On Yatra’s website their is a customer Forum for Complaints, which is totaly manupulated by Yatra. They dont have Customer care number for Domestic Fligts related issues and there customer care don’t respond you on your queries.
I have raised following concern to Yatra:
Hi,
My concerns:
Why cancellation is same for person cancelling 2weeks in advance and one cancelling on the last hour
Why no exception for frequent corporate user
Details:
This is Vinay TCS Employee, I am frequent Corporate Flyer and always use TCS Yatra for all the travels.
But this time my query is related to ticket booking done with Yatra for my personal travel.
I have booked tickets to BLR to DEL and DEL to BLR, but due to the unfortunate reasons I have to cancel this booking.
I am writing you to please help me in getting waive off on the Cancellation amount, I need to bare on these 2 tickets.
The Cancellation amount is huge- 5100. Being a frequent Corporate traveler, I hope you will be able to help me in reducing this loss.
Booking details:
Booking reference# 240964811409
Booking date# 24th Sept 2016
1> PNR- D7G2SS
Date of travel# 28th Oct 2016
BLR to DEL
Aircraft# Indigo
Cancellation amount= 2250+300= 2550
2> PNR- RHQRNE
Date of travel# 03rd Nov 2016
DEL to BLR
Aircraft# Indigo
Cancellation amount= 2250+300= 2550
Please see if you can help me with this request.
Yatra cheaters earning 1000 rupees. from my booking and cancellation. Cancellation is done 2 weeks in advance. and these cheater not even want to hear me.
POOR