I have booked a ticket for self and a friend for a trip to Trivandrum from Bangalore using Yatra.com.
Though the ticket very clearly shows it is a refundable ticket, when I approach both Yatra.com as well the airlines (Indigo), they charge for cacnellation in such a way the refund amount is shown as "0". When I tried to reschedule the price shown for rescheduling is moe than the price of the original ticket.
I do not understand what is the meaning of refundable ticket.
I feel thoroughly cheated and want all those booking tickets through this media to be careful.