I had a good experience with yatra which I thought will re-assure people who are worried about their refunds. I booked a ticket online recently to Chennai but just when I finished making my payment through net banking a message popped up on the screen saying that tickets for the flight I had chosen were not available.
By this time, the site had deducted the ticket amount from my account and I was really worried about it. I contacted yatra.com for a refund and I was worried that I might also not get my money refunded.
To my surprise, the site refunded my booking amount as promised within 5 working days. I was really happy especially because I had assumed that I had lost my money and would have to fight a lengthy battle with them for the refund.
So, there might be hope for all those who have not received their refunds yet!!