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Yatra

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Yatra
DEEPAK JAIN@deepakjainfca
Aug 18, 2008 03:15 PM, 2046 Views
YATRA Cheap Airfare on Web is only a bait to trap

The cheap fares on Yatra.com are only a bait to trap you as a customer and then fleecing you. I will tell you how they trap you cunningly.


I tried booking 4 air tickets on the fares shown on their website, filled in all details and made the payment, the payment got charged to my credit card but I got the message on screen that the payment was successful but the fares at which you booked is no more available so your seats are not booked. I thought that if the seats are not booked then maybe the payment may also not be done, but I was wrong. When I tried booking thru another travel agent on cheap fares and tried paying thru my credit card I was told that due to the payment made to Yatra.com I have not enough credit limit left on my card to make another payment.


I enquired from Yatra.com why they have not cancelled the wrong payment charged to my card to which they replied that the credit will happen after a couple of weeks because payment happens online but credit is a manual process and can take a very long time, till that time I can not use my card for buying tickets from another agent, however if I am willing to pay the higher fare then they will give me confirmed seats and charge only the difference in fares on my card which may still be within my credit card limit.


I was absolutely trapped by them like this and had no option but to pay a few thousand rupees extra to secure my travel seats.


I have stopped using Yatra.com after this bitter experience and prefer booking directly with airlines sites where this does not happen. In fact they are priced cheaper on Airline sites most of the time, at least 100 rupees per ticket. So fellow members please beware and take note of this. Use Yatra.com only to check the flight options available for you but book thru this at your own risk of getting trapped.

(1)
Dear Deepak,Greetings from Yatra.com!Regret the inconvenience caused. Thank you for contacting us and sharing your feedback. we have recently tied up with mouthshut.com. We hope your query had been resolved.Should you require any further assistance, please call us on 955 5800 800 alternatively write on support@yatra.com.Best Regards,Yatra Care
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