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Yatra

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Yatra
Siddharth Ghosh@siddharthghosh87
Dec 16, 2017 04:19 PM, 13937 Views
No support on emergency-Re: YH3752065

I faced so many problems and nobody was there to help me.


Following are the issues detail:




  1. On 10th Dec my flight was from Kolkata to Chennai and it was delayed by 1 hrs. Flight was scheduled to arrive at 7:10 pm but it was arrived at 8:00 pm. My next flight was scheduled to departure at 8:35 pm. In very short time period I was not able to get boarding pass because of baggage belt.




  2. I have talked to your representative Ms Dimple but she is not able to help me at this situation. According to her I have to book the air ticket again but there was no flight available. I asked to book at least a near hotel for night staff because I am traveling with my wife but she deny.




  3. Lastly? I booked a air ticket from Chennai to Kochi dated on 11 Dec, departure at 9:00am. I have paid around 25, 000 Rupees, Which is extra amount I have paid.




  4. Whole night I was stay in airport with no facility of proper meal.






Initial stage or starting day I got a worst experience from Yatra and spice jet.


Now I hope you will do something so that in future again I will choose Yatra.

(1)
Dear Mr. Ghosh,Greeting from Yatra.com!We sincerely apologize for the inconvenience caused to you. We would want to inform you that reschedule is beyond our control as it totally depend on airline and airport operations. Ticket booked from our end was as per airline availability.We request that kindly treat this as an isolated case.Best Regards,Yatra Care
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