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Yatra

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Yatra
Abbas Devaswala@abbas_hd
Jan 02, 2008 09:51 PM, 1933 Views
(Updated Jan 03, 2008)
Khatra from Yatra....Beware before you book...

PLEASE BEWARE OF YATRA  ONLINE.


Here is what happened to me.


On the 1st of Jan 2008 I booked a return JetLite ticket on the Chennai-Colombo sector with Yatra. My payment via ICICI Card was successful and my ticket was confirmed. I also received a mail from Yatra confirming the same and the Yatra Itinerary also showed all info pertaining to the booking including the PNR.


Now on 2nd the ticket price for the same price was doubled by the JetLite due to huge demand. I received a call from Yatra on 2nd Jan stating that JetLite has cancelled the confirmed ticket.


I immediately called JetLite and they told me that it was Yatra who had cancelled the ticket and gave all the history pertaining to the transaction.


Now Yatra fellows are not ready to accept this and want me to send a mail stating that I want to cancel my ticket.


This is such an unethical practice.I mean how can they cancel a confirmed ticket booked at a low fare just because the fare increased the next day.

(3)
Dear Abbas,Greetings from Yatra.com!Regret the inconvenience caused. Thank you for contacting us and sharing your feedback. we have recently tied up with mouthshut.com. We hope your query had been resolved.Should you require any further assistance, please call us on 955 5800 800 alternatively write on support@yatra.com.Best Regards,Yatra Care
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