I have booked holiday plan with yatra, They have promised be for the best hotel and Shikara ride. Finally shikara ride did not happen, now Yatra not ready to give back the money which they took for Shikara and room which they have given it worst. The driver which I got for the india car was another hopeless person. Yatra did not care once they take the money. Till the time they get the money they are with you after that you need to call the customer care if you have any concern.
Day 1 Fraud: After reaching to Srinagar driver came to pick up from the airport, he took 40 rs as parking fees but as per the yatra I should not pay any parking fees. I have called the customer care reported the same they said next driver will give back the money which I have not got after 20 days :)
Day 2 Fraud : I have reported that rooms are not fine but yatra did not took care about it. Yatra said me that you will be having the Shikara ride today for 2 hours and the driver will take you to the location. which never happened and when I asked the driver he said will take you on ride on the last day of trival
Day 3 Fraud: driver took us to soonmarag and there is pony ride was there which cost you max 1000 per head. but driver took us to person who charged us 4k for couple. when I rejected to pay the money he started fighting. driver took to that person purposely because he get huge sharing from him
Day 4 Fraud : we are about Pahalgam from srinagar which is aroung 60 KM from srininagar. Pahalgam we need min 1 day to see on that day driver came to pick us at 11 AM and dropped me to Pahalgam at 3 PM. because of this I did visit all the location. Yatra did not bother how the driver treating and how is he
Day 5 Fraud : after one day stay in Gulmarga driver took us to house boat and on the same day which the last evening for the Shikara ride too. I have not got any confirmation about the Shikara ride from the driver or house boat or Yatra. when I called in the evening to Yatra to ask about it, after the long conversation they said they will refund the money for the shikara ride.
Day 6 Fraud : return to Bangalore
After the entire trip now Yatra refusing to pay the money for the Shikara ride. They are telling me that Shikara ride was not the part of your booking. when say I have the itinerary which mention about it they said that is by mistake and about the confirmation which you made on the call for refund of shikara ride they said its by mistake
Its worst experience to be with Yatra