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Yatra

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Yatra
padmini sharma@pasha107
Sep 05, 2017 07:01 PM, 13636 Views
Terrible website

Dont ever book tickets on yatra.com . I booked aticket last month to bangalore, which was supposed to be a non stop flight as it said so on the booking page. I booked it and found to my horror that it was a hopping flight. I tried contacting them but no help from anywhere. finally I decided to cancel the hopping flight but retain the return ticket. found to my horror that when I selected the flight I wanted to cancel both tickets got cancelled and I lost 5000/- rs. there is no option for rescheduling flights on their website. also you cannot call them for clarifications as no number is mentioned on the website

(1)
Dear Customer,Greetings from Yatra.com!We sincerely regret for all the inconvenience you have gone through. We would like to share with you flight timings and complete information is always provided before customer confirms any online booking. Same goes for online cancellation and rescheduling, customer has the control on ticket issuance and changes and cancellation, incase you want us to check what was the issue with your booking, request you to kindly share your Yatra reference number.Best Regards,Yatra Care
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