We called for 5N/6D package for Manali, when the inquiry was send, we received 5 to 6 calls a day till the package was confirmed, once the package is confirmed and we made advance payment.
We never received a call from the concern team, when we call customer service or the extension which was provided to us, its always busy, its been 2 weeks and we are not able to get in touch with the concerned person.
We were planning to book one more package but now I recommend everyone to not to go for Yatra.com packages, this is first package I booked with them and it was a mistake which we made. pathetic service.