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Yatra

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Yatra
anand_2007@anand_2007
Feb 03, 2013 07:00 AM, 3803 Views
(Updated Feb 03, 2013)
Excellent Customer Service - Thanks to Yatra

I had booked my Manali trip in July 2012 to travel in the month of Dec12. I had booked very early because December month is a peak season. My total cost for the package was Rs. 63760/- for 8 days. I had paid Rs. 20000 as advance on the same day i.e. 21st July 2012. My payment details are here below for reference. Client Info. : Name :Mr. Anand Booking Info. : Receipt Date : 21 JUL 2012 Booking Date : 7/21/2012 1:05:53 PM Itinerary Description Tour Destination : India Payment Info. Payment Mode : CREDIT (PDQ) Card Type : VISA Card Holder Name : Anand   Total Rcvd. Amount : 20000 We had even booked flight ticket also early so that we get better rates.


In December 2012, due to medical emergencies we could not travel and had to cancel all our flights bookings and yatra booking also. I have called up Yatra and requested for refund with my genuine reason for cancellation, they had taken few days to get approval from senior officials for refund and after few days they have credited full Rs. 20000/- to my credit card.


Thanks to Yatra for prompt service. I would recommend Yatra to my friends.


Thanks & Regards, Anand

(1)
Dear Customer,Greetings from Yatra.com!!! We value your relationship with us and thank you for the opportunity to serve you. Assuring you of our best attention at all times.Best RegardsYatra Care
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