I booked this plan for Manali and never realized that this could be the worst travel experience for me and my family including two young kids.
I was threatened, harassed and intimidated in front of my family all for asking for what I deserve.
The tour started on Thursday, June 13th, 2019. The driver came 40 minutes late considering we were waiting for him on road near Akshardham Temple in Delhi.
While reaching Karnal I and family told driver to halt at Sukhdev dhaba. Now he told us that lets go to Shiva Dhabha. It is only when we insisted that he took us to Sukhdev. Once our food was over I called driver to get ready. To our surprise that he was no way near the car and having his chats at a distance and he took his own sweet 15 min to come and start the journey. All this while we were sweating in the open.
Now comes the lunchtime when he took us to a shoddy place Jimindara dhaba and told us that there is no other place after this.
We were forced to eat there against our wishes. Again we were forced to wait for him to open the car rather than other way round.
Also all through the journey, he was on phone speaking indecently while family was travelling.
Somehow late night we reached our destination.
The resort was nowhere 3 star as claimed by Yatra team. Anyway, this was a small inconvenience against what was to happen to us.
Next day i.e., June 14 we planned to go to Solang Valley. While entering the city he asked for Rs. 300/= as entry tax. I told him that we are on package and he can check with Yatra. Despite that, he contested for same endlessly.
While coming back from Solang Valley we told the driver that we will have Lunch at Jacksons near Circuit House Road where famous Trout fish is served. He flatly refused to take us for lunch and dumped us at place of his choice. After lunch, we went to Hidimba temple and nature park and our trip was over for the day.
All through the day his calls were on.
Next day i.e., June 15 we went to Manikaran. While coming back from Manikaran I told driver that we would like to do shopping in Kullu. He flatly refused for this and misbehaved with me and my wife in front of my kids who were shell shocked. The driver threatened to down the car in valley.
Immediately I called the given tour coordinator Kuldeep Chauhan. He is the worst person to whom I would have ever spoken in my life. He flatly refused to hear my concern. We told him to drop us to resort and we decided not to come back with him.
I mailed yatra people for alternate arrangement but they didnt do anything.
My wife had to beg Kuldeep Chauhan to arrange for an alternate driver and somehow we were provided for same. We did not say anything to him and quietly came to Delhi while stopping at worst places and getting heat of the day as he refused to turn the AC at higher level.
Yatra people refused to do anything except apologising as if I am a beggar. They offered me Rs. 2000 ecash which I will not take. Please be beware of This SCAM CALLED yatra.com.
Yesterday i.e., July 30, 2019, I got a call from Yatra that they are giving me Rs. 1500 extra. I told them that I am not a beggar running after your money.