BEWARE OF YATRA.COM!!!! I purchased Rail tickets on 2nd November 2011 and they charged the amount 3 times from my Credit card , without issuing Tickets. Since then I am unable to get it back.
Their customer care people are very rude, they will never reply to your mails. I was in contact with two persons Mr Imran Quereshi and Mr Manas Jha, both of them told me my request has been processed and I will get it back in 3-4 days and now they seems absconding as they are no more replying to mails. even I tried to mail yatra’s Chief Customer Experience Officer, but nothing happened.
It seems to me it is a well thought management stategy of yatra.com to cheat people like this to earn some free money. My yatra failed trasaction numebers are DOMIME and YGMIME. I am amased to see thousand’s of similar kind of complaints against Yatra.com on net.
Friends I dont want what happened with me, happens with other person, so PLEASE AVOID YATRA.COM.
I am not worried about my money as I will take it back anyway by filing case in consumer court and will even file for compensation for all the harassment I suffered. But still avoid such pain with such fraud company.
God bless you all.