I had booked a Bus ticket from yatra.com on 16th August 2016 Booking reference No is 1608746272908 after booking they took Rs4000/- from my account. and send me a Message like my booking for 5th Sep 2017 from Ernakulam to kollur is Successful. After that msg I got one more msg like your booking PNR is failed. if am asking customer support they are playing like be patient we will investigate. they are not giving a proper solution for the Same. Am in a confusion my trip is confirmed or not. My money is lost or not. past 4 Days am behind this. if I got a confirmation only I can do find the next step. its a real cheating of customers. I think there system of reservation is very much old. and the persons handling Customer support needs more training to improve. They are not trying to contact there customer directly to solve this problem. Am attaching All the relevant documents for Reference with this. .
Warm Regards
Raj Kiran
+91 9995008436
raj8436raj@gmail.com