The previous review stated about my dis satisfactions towards the services provided by Yebhi.Com after stating all my issues and the details. I have just got a call from Yebhi.com. And thnkfully my issues have been resolved.
IF YOU ARE READING THIS DONT EVER SHOP FROM YEHBI.COM- TOTAL FRAUD COMPANY
I has ordered 3 pairs of footwear from yehbi.com(order no. (YBH1301230) on 22.03.12. I got the pairs delivered in 2 days of ordering. Due to the Size Problem I wanted to return 2 products among 3 . Below is what is mentioned in the website about RETURN POLICY :
Return Policy Our Simple 30-day Return Policy
If you want to return any product you can do so, within a period of 30 days, from the date of dispatch. Our ‘No Questions asked return’ policy means you can return the product for any reason whatsoever, even if you just didn’t like it. However, please ensure that the article is not rendered unsellable. The conditions below would explain what events render an article unsellable and hence non-returnable. Besides these, you can return articles within the warranty period mentioned on the article, for any manufacturing defects. Once received by us, you can either ask for a cash refund, or a refund voucher.If you want a voucher, the same would be sent to you within 24 hours and you can use it to purchase another product on Yebhi.com.
I Had asked for for a reverse pickup which was done on 25.03.12. I was told through 1 of the customer service representative that I procedure would take maximum a week.
INSPITE OF CALLING THE CUSTOMER SUPPORT CONTINUOUSLY & INSPITE OF WRITING THEM MAILS (ATTACHED COPY) THERE IS NO RESPONSE.
The company is total Fraud. If the produts are delivered in 2 days then Y does it take 15days for the return procedure.
YEBHI.COM HAS CLEAR INTENTIONS OF JUST EATING THE CUSTOMERS MONEY ITS A TOTAL FRAUD COMPANY.
I HAVE A LOSS OF NEARLY 2000 /- Rs. WHO WILL REPAY IT.
Just a suggestion to Yebhi, to be in proper touch with all their customers not only through mails but also regular calling and confirming about the mail send.
Thank You