My friends return package took time being acknowledged by Yebhi. The problem was highlighted with the help of this forum. We are happy to acknowledge Yebhi managements final understanding of the haplessness of a customer in the mail order channel.
The company has made up for the returned merchandise this week, and undertaken to provide more supportive systems. My suggestion to others needing to return goods is to use a reliable courier and take Yebhis help before sending back.