AFTERREPEATED REQUESTS IT TOOK THE SERVICE STAFF AROUND 10 MINS TO GET US 2MORE GLASSES ....Anyhow we placed our order ....3 dishes in all...The chutney and pickle debris on the table were refilled afterREPEATED requests .....food was served and only 2 out of the 3 disheswere placed .......we requested for the 3rd dish and was informed itson it way ......WELL IT WAS SERVED FINALLY WHEN WE WERE ALMOSTTHROUGH ....It was returned and we got it removed from our order.......And then I committed a sin .....Asked for a glass of Pepsi.......Guys no points for guessing the time taken by our trained staff( am I being sarci ....me sorry ) .......5 , 7 naaaaaaah 18 mins ( YESI HAD STARTED TIMING THEM BY NOW ) .......Finaly we were through ....dad asked me to pay some tip ......I was prompt enough to say "You must be joking right " ......And guys behold .......WE WERE GIVENTHE FEEDBACK FORM IN THE END .....that’s when we all laughed our witsout ..........
On the bright side though .....the food tasted goodand the portion size was also enough ....What they really need to workon is the quality of service ( They have huge opportunity there ) .....I have been to there Noida outlet as well ....its not as bad ..... Guess we need to have some "Best practice sharing " done guys .......