Summary of the things happen;- order number: 1899238(which I believe is also not correct, each call they manipulate the order number)
Ordered shoes on 7th April 2013
Incorrect shoes delivered
I requested to replace the order with correct shoes
Order came but delivery boy wanted to pay for that order
According to customer care I should get zero amount order if there is a replacement
I didn’t receive that order
Someone came on 13 April 13 and collected the incorrect shoes from my home
On 14 April 2013, I got mail from customer care to provide my bank acct information
I have provided information
10. Then I am awaiting for reversal of amount
11. Called many times(more than 20 times) to customer care, but there is no time given for the refund. I had to wait 15-20 min to connect to representative in the call.
Sent more than 10 mails, with no reply from their end
Whenever I call and ask to tell your name, they only tell the initial not the full name as this is against their policy. How bullshit policy is this. where customer is not eligible to know the representative name.
Summary is that, yepme site is total fraud site. Thats also depend upon your luck. if you got your correct order in one shot then you are lucky. and will appraise the yepme. but in case if you have even any further query or replacement then they will harass like anything !
So beware before shop from bullshit fake fraud YEPME.com.