I am a regular customer at YLG and hold a beauty secret card as well. Card no ends with 5159. Name:Sumana Mitra. Mobile No: 97404XXXXX.
Saturday, 1st august I booked an appointment with HSR Layout YLG salon for FRONT hair smoothening. I asked the charges before booking and I was told it’s around 1k+ taxes.
Kindly note that I had my total smoothing done just a quarter back from Lakme and there is not much growth. Only the front sections had a bit growth and so I opted for only FRONT smoothening.
I arrived at the HSR layout YLG salon at the stipulated time. Before sitting for the service only, I specifically told the hair stylist that I only want front part to be smoothened.
He said "yes"
While he started working on my back hairs, I again told to do the front part only. He said "only the newly growth hairs he would do". So, I relaxed thinking as I did not have much growth[only 3 months], it will never cost me huge.
He never explained the cost. He said it’s not full smoothening.
During the procedure also, he was very harsh with my hair, despite me again again saying him to be gentle as it was hurting me.
After the procedure, to my surprise he asked me to pay 8 thousand [change]! My hair is very thin and comes only till upper back on length. I got surprised as Lakme charges me for medium.
I tried to see the price list and discovered he charged me for the long and full category! He was laughing when I was trying to say I only booked for front smoothing.
I had specifically thrice asked him to do only front smoothening and I was totally cheated for RS 5985/-. Kindly note that I really really hurt at this cheating .
I don’t think I ever can think of renewing YLG card after this.
Readers, please be aware before approaching YLG salons!