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You Broadband

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Summary

You Broadband
Biren @birshah
Oct 18, 2017 05:26 PM, 3105 Views
No refund if they can not provide connection

Very bad customer support. I had asked for connection which they showed as feasible and so, I did immediate payment to get it at earliest. To my surprise, after payment, they mentioned that connection is not feasible. So, I asked for refund but then, it goes in loop. From 10 days, I have made so many calls and so many emails, but they neither provide connection nor refund. All the calls - only one repeat answer that they will contact somebody called Vikas and if he permits, then only they can do refund! It means he is DON - and customers are BEGGARS to him! I contacted Nodal Officer too but same response. Now, I dont have any patience left than sending complain to TRAI.

(1)
Hi,We regret for the inconvenience caused.Kindly share the below mentioned details, in order to check and resolve your issue at the earliest.1) Account number2) Registered Mobile number3) User IDThanks,YOU Broadband
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