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You Broadband

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You Broadband
Sukanya Mathu M@sukanyaiyer15
Jun 21, 2013 09:43 AM, 1942 Views
Fraudulent company(personal experience )

I opted for you broadband service on may 29 2013, I found the number and called them and the agent by name Lokesh comes immediate to collect cash for 3months , I ended up paying 3000,


he gives no receipt though I requested and gave me the service slip and vanished. I tried to follow up call their customer care and they say no representative by name Lokesh exists.


I call this guy, his phone is switched of or not reachable for 5 consecutive days.


Then he calls me and said that he submitted the form to his contact center.I call them they take a complaint and say they will get back I waited for a week no call or response. I called back and say they will install my services in a day and they will call, I still get no response and this went on and every time I spoke to a manager they assured but did nothing,


I called and warned them , and requested for refund , same old story no response, They one dumb heads wasting our time and money.  And Worst of all they don’t know to speak English.


Its been a month now still did not get my refund. My sincere advice. Please don’t sign up for Fraud Broadband Service.

(0)
Hi,We regret for the inconvenience caused.Kindly provide us your registered mobile no. which you have provided to our sales person at the time of apply for new connection so we can proceed further to resolve your concern.Thanks,YOU Broadband
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