I took the broad band connection and made payment on saturday and sales executive Mr. T. Jayapal Reddy Promised that connection would be provided by wednesday, but from tuesday he was not picking the call. On wednesday the technician people came and kept the outside box and thats all. No one was calling. From thursday I was raising complaints.
Nearly 5 complaints I raised and every one was saying 4 to 12 working hours. Seems this is the only they provide. But nothing was happening for days. Even I spoke to Escalation team Mr. Ajay and Lokesh, surprise is those fellows also said the same 4 to 12 hours will get back.
They are trained to get escape from customers. And later I spoke to Installation team they said with in 1 day they will provide. But till today 10 days passed and no one bothered to provide connection. They took the payment and sitting and enjoying the money of customers. Never saw any company like this who has no bother about company and their complaints. Dont take the connection and dont recommend it also. It looks cheap but the pain you get after your payment is too costly.
thanks