I have been using there serivice from past one year and I did not found and problem in it.Whenever I got problem it always get resoveled within a day.Customer support is really good.The speed of wifi is awsome with 100 mbps plan.Even I hav also used other broad band services eg. Hathway ; but I found this much better than others.My friends used come on my flat to download movies and other things due to high speed internet. I always suggest my friends to take this broad band services.