This Narayan Sukla, I am staying in amanora town, Hadapsar, Pune. I am one of the user of you broadband, even my friend are also using this same service to surf internet. But there are a few things which display this company service 80% bad and 20% good. Over all it is not so good at all.
I am just sharing my experience through a few points below, so that people can choose other good option for using broadband without any hesitation.
1st we select their 4 mbps plan but that was super bad in-terms of speed and disconnection.
Now we use the dual speed plan(100mbp, 250gb, rs.1738) its speed is good. also we can easily work through that speed but often it showing connection lost, then it reconnect again automatically.
I must say they should upgrade their customer care service, it require a evaluation. They not able to give you proper support but main fact is you hardly able to connect with them.
Another thing is this company must have some offer which can put some smile on customers face, other wise bad service will take them more down.
Note: Its not a recommended service.