I have been a customer of you broadband for over 4 years now in Pune. Honestly disappointed with the drop in service and the lack of support in the past 6 months. I have to resort to complaining 5-6 times a month to ensure I can at least use my internet for some time. I am very fed up with the constant disconnection(every 30 secs) High latency, poor SNR and over all lack of support from this company.
Would recommend even BSNL broadband internet which I have used before has better customer support and reliability over you broadband.