There is no direct email I’d to escalate issues for YU yureka and amazon. This product has pathetic YU support. Amazon come out of picture after 7 days of product purchased. Amazon is selling this product but not supporting it. I am facing issues in my handset now but not able to resolve my issues from both YU n amazon support.
I would request you to not to buy this product. Instead buy some other company Micromax product which gives better support.
I posted same reviews in amazon . I got reply from amazon that your reviews won’t be posted. Amazon sucks. .