I ordered a “premium” phone case from Zapvi. At first, getting lured in by their sleek product visuals felt enough to convince me to go for it, but what I got was a cheap silicone cover with a print that started fading with a few hand smudges. It wasn’t just me; many other users have faced similar stories about peeling prints, poorly finished edges, and a customer support team that’s hard to reach. The return process is another headache, with no prepaid pickups and refunds mostly denied unless you jump through hoops. While a few users had smoother deliveries, the overall experience feels unreliable. If you care about quality and service, Zapvi might not be worth the gamble, but if you’re all about chances, then go for it. You either get lucky or follow my suit.