I paid Rs 10000 to take logistics services from ZEPO logistics(which takes it from AVNBIZ logistics) for a YEAR. and this is biggest BLUNDER DONE BY ME.
On May 4th I created one delivery item from Surat to Mangalore; and chose FEDEX Standard delivery as the courier with pickup date of 4th May and overnight Delivery date on 5th May. The item was picked up by FEDEX; but was never delivered to the client in Mangalore. Client called me on Friday late evening that the item has not reached them.As usual ZEPO, AVN Logistics does not work on Weekend, so I had to wait till Monday till they open their office. how pathetic service.
After following for 2 days, they were confused where the consignment is. when I called BHAVESH from AVNNBIZ he shouted on me and told me not to contact them and call ZEPO.
ZEPO is also highly unresponsive. Now the product has been picked by FEDEX . it has not reached Mangalore to my client. ZEPO, AVN, FEDEX does not know where it is and I have no one to talk to . because these three companies are WORST case of customer service.
Pls suggest who can help!
Thanks
Support
Citymag Services