I’m extremely unhappy with the emerald water purifier from Zero B. My decision to purchase the product proved very costly and caused so much agony.
Ever since I purchased the product the water tank was replaced 4 times in one month time due to the crack at the tap. Now, getting the insects into the water tank due to the gaps in the tank.
This is pure manufacturing and design faults. While interacting with the service staff I lost my valuable time and joy of purchasing a new product.
I believe that the company is using customer problems for R&D purposes and making them gunny pigs by adopting trial and error in issue resolution.