Don’t ever ever opt for this membership. They are a total fraud. You wont get your money back. A zest sales rep had approached me 2 months back in June 2012 for taking membership in a mall. When i said i was sorry and cant take on the spot decision, he encouraged me to fill up a form and sign and said that he would not use it without consent(in the terms of ’preserving club mahindra’s name’) and gave me till Monday to confirm.
The following Monday when I sent the mail saying that I had thought about it but still the membership didn’t suit me, he called me and said that he would cancel the membership promptly and offered a one time holiday pack of 4 nights 5 days for Rs. 9, 200 instead. When I asked that this was not at all in the terms and conditions, he once again said this was a special offer. I still haven’t even thought of taking it. I had given no consent, but he went ahead and charged my card.
Now I see I have been fooled by their rep. This is outright fraud and customer abuse. For two months i have repeatedly complained to zest customer care and called their office. They don’t do any response. All this is an outright eyewash. They don’t initiate any action whatsoever. They are using the banner of mahindra to loot the common man.
Do not ever go for this!!!!!
Regards,
Rajeev ganesh.