Dear sir / madam,
SUB: Loan was paid off on 28/07/22but still I am receiving mail to pay accumulate Amount Rs-2211.38 from HFCL(Hero FinCorpLimited) & ZestMoney(Platform where It lends Money to People For EMI)
Communicationaddress ZestMoney(Camden Town Technologies Pvt Ltd), Ground & Third Floor, IndiqubeCelestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034.+91-7440084400or 08045025432HFCL(Heis zest moneys financial partner)CORPORATE OFFICE09, Basant Lok, Vasant Vihar, New Delhi - 110057Tel.+91-11-49487150Fax.+91-11-49487197, +91-11-49487198
OPERATION CENTERA-44, Mohan Co-Operative Industrial Estate, Near Mohan Estate Metro Station, Mathura Road, New Delhi, 110044 – INDIA
This is Vinodh Kumar from Chennai, I havePurchased extended warranty on 27/07/2022 for my Mi Pad 5 Tablet from Onsitego which is a extended warrantybuying site for devices the Order:9817458, bill& amount: 4, 678.00 by using zest moneyas a payment partner who gives 3 month EMI in the payment portal of Onsitego, but due some issue the order has been cancelled on 28/07/2022 and refund from Onsitego and has been initiated and its been paid off on the same day itself to Zestmoney. loan Id: A9PN63CD1P72 Loanamount: 4, 678.00(AS per Zestmoney) which was taken on 27-07-2022 hasbeen closed on 28-07-2022 as per ZestMoneyi. I have attached the screenshot of loan whichshows as paid off in Zestmoney app, I came intonotice that my CIBIL score has dramatically decreasing over the months, And Isearched CIBL report;and found out that Member Name;HEROFINCORP Account Number;DELZPL00100009175283 It is showing anoverdue outstanding amount of Rs-2211.38 this is impacting my CIBLscore.Ihave sent mail regarding this to Zest Money but there is no response from themOnly writing reply mail that I have to wait, it’s been more than a year due to negligence of zest money my CIBIL Score has been affected .HFCL(Hero FinCorp Limited)asked to pay the Loan Account Number 29696861/DELZPL00100009175283 the amount to bepaid Rs 2, 211.38 as per themZestmoney.Date taken:27-07-2022LoanId: A9PN63CD1P72 Loanamount: 4, 678.00Paidoff: 28-07-2022 ( As a refund / cancelled)HFCL(Hero FinCorp Limited)AccountNumber 29696861/DELZPL00100009175283amount to be paidwill be Rs 2, 211.38 Till date outstandingamount as per HFCL This was alreadypaid off on 28/07/22 This is clear a fraudulentact by HFCL which they are asking to pay the already paid off loan, The Prior zest money is useless who is the main culprit I have sent many mail but not rectifying it from there side just sending reply mails pleasehelp me with this situation Yours truly, VINODH KUMAR L