The service and support of Zomato team is really good they have got the feature of personal chat with the Zomato support on various issues such as cash-back, refund, cancellation etc.
The information of food is available but only in words, I have ordered pizza from Zomato 5-6 times only by reading the toppings and stuff, the photos of dishes is not available if you order the food online, which I think is not good.
The Content Timeline of the website and app is good you can easily browse restaurants and food but photos are not available for online food ordering.
Design of the app and website is quite impressive the logo is cool and defines that it is a food ordering app. The app also provide you various promo-codes for first order and you can even link various e wallets to the app.
The app is really usable but if you have ordered food online and the delivery guy is not able to find your home, he can go back, a guy from some restaurant said me this when I ordered pizza, finally I went to him at the nearest landmark to receive my pizza I waited about 1 and a half hour for the food and guess what the pizza was ruined after so much time.
Website and app both load at more than average rate, not so fast I would say but you will not get frustrated by the load time.