Yesterday ( 19 June 2019) , I had lots of work load at my office, so I came home late and I was feeling very tired. I took a shower and freshened up, I was feeling very hungry so I ordered a Chinese triple rice from a nearby restaurant, thinking that my food will get delivered quickly. when I placed my it showed estimated delivery time is 40 min. I started to watch TV and kept waiting for the order to be delivered. I did not receive my order even after one hour of ordering, so try to contact customer service and didn't get any response from them. So I tried calling the restaurant, they informed me my order was packed 30 minutes ago, so I waited another 15 minutes hoping it will get delivered soon, at the time I was confused whether to cancel the order and go to sleep or wait for the food, I was not sure if I cancel the order will it be done. After 1.5 hours from the ordering the food got delivered. Food was cold and tasted different. I never expected such pathetic service for zomato. Please if you are ordering food late night never opt to order from zomato.