I ordered some food via zomato. order placed and delivery time was 45 mins. As my food was ready and I got a call from the Delivery boy and he asked where this need to be delivered. I was in HSR layout near HSR club 17th main road bangalore. I was new to the place so I don know how to guide someone to be that place. I told delivery boy that I don know the place exactly so come to HSR club which is a landmark and from there I will guide you. He just asked me which road I said its 17th main and he disconncted the call and don know which 17th main he went to and called me asking there is no as such house number as provided. I repeatedly told him come to HSR club but he didnot listen to me and arguing with me stating you said 17th main. I said it is 17th main so don get confuse come to HSR club. He later checked the address I provided while ordering and said I am coming andhe reached 20 mins later and he called me asking me to come down and collect the food. Insaid him come up and he refuse saying I need to go for more delivery.
At first point he could have seen the address I gave while orderimg rather calling me and asking. Secondly he needs to come at door step and deliver as you promise to deliver. They should be taught how to talk to a customer.