I LOVE Zomato. Zomato has been a good friend when it comes to looking for restaurants or ordering online until the item arrives and the actions taken after post-delivery feedback. Let me elaborate:
Service & Support: The service is excellent, nice app, easy to navigate, support staff is too quick to respond when you leave a message.
Information Depth: When it comes to providing information on eateries, their menu, opening and closing hours, pictorial reviews from other customers - everything deserves a Thumbs up.
Content: Content includes everything right from restaurant/hotel names through menu and review to how people have rated them and how they are trending(helps you to analyse) based on the reviews received from other customers.
User friendly: Easy to navigate. Orders can be placed within 2-3 minutes after well-research.
Time to load: I do not remember, it may have taken any longer than 2-3 seconds to load in last 2-3 years.