Zomato has created such a auspicios platfrom for users to buy food online at chipest rate and time to time huge lucrative discounts has added another milestone to coustomer to remain with zomato.
It create such a brand equit on peoples mind that if you want food online there is only one name that is zomato.
Starting from product value - zomato added a huge number of best of best restaurants that fully known for her qualtity and lazij .
Pricing- give too much huge discount that people can get food from heavy reasturants at discounted rate
Time- generally half an hour is sufficint in 2 tyre cities but sometimes this goes to 45 minutes also.
Delivery- zomato have given special attension to this section .it made zomato no 1 in online foid delivery industry
And last but not the least one day came zomate captivate whole market and become blue ocean.
Even I have a complain regarding food quality then I complaint to zomato and surprisingly zomato has regreat for it and refund all my money, thats creats trustfullness
Thanks you