I had a terrible experience with Zoom. Just hours before my trip, the host cancelled my booking without any proper explanation. On top of that, the address provided for the host in the booking details was wrong, so I couldn’t even contact or find the host in time. This caused a lot of inconvenience and stress for me. Extremely unprofessional and unreliable. I would not recommend Zoom to anyone looking for a dependable rental service.
I had confirmed from the host one day prior to trip but the car was not be available on the day of travel, leaving me completely high and dry. This caused major inconvenience and stress. Extremely unprofessional and unreliable — I would not recommend Zoom to anyone who needs a dependable rental service.