Im extremely disappointed with the way Zoomcar is handling the situation. Despite multiple cars from Indore not being returned, no real legal action has been taken yet from your end. Merely speaking over calls and suggesting we file complaints is not a solutionthis shows a serious lapse in responsibility.
As a host, it is deeply frustrating that once a vehicle is handed over, Zoomcar takes no ownership of whether it is returned or not. You had mentioned that legal action would be taken, but all that seems to have happened is someone assisting over a callthere has been zero follow-up from your team to even confirm whether the cars were returned or not.
It raises a serious concern: Is Zoomcar only concerned about collecting its 40% share, without safeguarding host assets? If we are expected to handle complaints, track our cars, and follow up ourselves, then what exactly is Zoomcar’s role in this partnership?
If my car is not returned, I will be forced to raise a formal complaint against Zoomcar itself. I request immediate escalation and a proper update on the status of all pending car returns, including legal steps being taken.
it is totally fraud from zoomcar they only want our 40 percent share but no reponsiblity of legal things