5 star service no doubt on ZoomCar. Cannot believe how it happened for reimburse fuel bill. I had booked Mahindra XUV, by the time of pickup I found few problems ie.
Tablet missing, air pressure in one type was not proper and few more. I consulted with customer care and they have replaced car with good condition car Immediately.
Thanks a lot for this replacement and make my trip hassle free. Whole trip I and my family visited many places by first trip in south india. Can’t imagine without Zoomcar. When it came to drop car back to pickup point I was 30 mins late and as per rule they charge accordingly.
But when deposit got credited back to my account I am seeing fuel bill they have not counted in reimbursement. I consulted this thing many time and they asked me to give back details. I have submitted the same too and reminded they many times. Its been a three weeks over and now they stopped giving reply too. This is very bad experience with zoomcar.