I was skeptical to take Zoom car services in chennai after going through the reviews, But still wanted to give a try keeping my fingers crossed.( jps6vl0r5, Scorpio)
To be frank, I liked their service.
PROS
-The pick point was few kilometers away from my home
-Getting a full SUV for the price of a Sedan for 8 hours=> Cheap compared to taxis
-Frequent reminders in SMS on status of approvals and car information
-Security deposit refund in just 2 days and got it NEFT to my bank account=> So guys, I beleive some friends said that its CItrus cash and we cannot get it back to acccount. I would propose, please explore the site. You have the option to withdraw cash to account.
CONS
Since many people use this cars for learning "self drive", the condition of the cars are not so good. Not much suitable for long drives since lot of damages in bumpers and dents etc.,
Our seat was kind of shacky too, I feel the condition of maintenance could be improved and remember to take snaps of existing condition before you start Yeshwanth190.
Compared to mobile App, the website is much better . It seems a time lag of status update is their for website vs mobile app. I closed my booking at 9.30 PM, which the website reflected immediately where as the app took 45 more mins to show status.
So personally I would recommend zoom car @ chennai for taking around and do use the website than the APP.