I tried this online grocery store as advised by one of my friend. Their website is very user friendly and also their service desk attends your call very well. I didn’t find anything to complain when I ordered some kitchen items from them. My order was delivered to me in the same time as it was promised.
I noticed that they are quite punctual in their delivery. However the items that they delivered were just OK and were neither more nor less in quality than the ones that I had once ordered from elsewhere. I think when you are not getting proper response from other renowned online grocery store than you can give this website a try. There is a price range after which you can add-on some discounts on side orders.
Once I also used coupon code on a few purchase. You can give this service a try and decide for yourself(for me it was OK). Try to place an order at less peak hours which will get your order delivered quickly.