Company’s ecommerce portal is closed already.
So let us first under stand the concept.
Customer will place an order online which is fulfilled from his local retailer. So no warehouse.
Disadvantages
No commitment of fulfilling the order as the invantory is not maintained.
May get a damaged product depends on retailer. No check before dispatch.
No timely delivery of product.
There is a facility that you can pick the product from store if you want so anyone with a fake ID of the ordered customer can pick your order if he knows about it and it will be a fraud.
However customer support tries to help but they can’t.