I had ordered from zovi few times till now and twice I had bitter experiences. The quality of the products are not so good. I once ordered a t-shirt. It was nicely colored. I had gone in the sun wearing that t-shirt, and because of sweat it became little wet and the color started fading.
I called up zovi customer care immediately. They agreed that they have been receiving lots of complaints on that product and collected the t-shirt from me the same day. They credited the money also. Good service. But they can invite better quality products.