They have pretty bad customer care service, and when you opt for disconnection. They don’t disconnect on time and keep continuing to activate it and disconnect temporarily for late payment, though opted for a disconnection request sent via email.
Kindly stay away from taking this ACT broadband service, or else you will have a hard to disconnect from their service, in spite of multiple intimating emails.
Avoid their mobile app via a disconnection request, this strategy allows them to prove the customer himself opted for renewal via the app as proof.