I dont know how ACT broadband works in other cities or places but I know how it works in Bangalore. Ive been successfully using ACT fibre net broadband from past 5 yrs and still Im using it. Yes it is one of the high speed broadband providers in Bangalore with each time upgrading there services to users with same price. There flexybytes system is good, even if we finish up our download limit, we could buy it according to our preference. Not much of connection related problems and if it happens, there service and support is great and within few hours they rectify it. They sms for everything whether it is give offers or up-gradation of service or other problems etc. Guys Ive been using it successfully and Id recommend others to use it. Yes it is reliable.