I am little surprised, as it is having only one single star rating for this broadband. I have been using ACT broadband for many years and this is having an excellent services. And for this broadband there are making it available in many places and they have very cool plans which are considerable and most important of course they might be some speed issues or network drop but it is rare and they have an ACT app where you can easily raise compliant and it will be sort out maximum or 30- 45 mins. Overall it is a good broadband service.