Regarding Mobile Number: 9849996805
Unfortunately, I have a received continuous sms that “THANKS FOR DOWNLOADED VALUE ADDED PACK, YOU HAVE BEEN CHARGED FOR INR 99”. However, I have not downloaded any such pack. I immediately picked the phone and call 121 to inform that I have not downloaded any pack. After a lot of tried they confirmed that they disabled value added service on my phone and if you will be charged for VAS then it would be reversed. You need to call to call center.
When I call 121, I spoke to two managers Madhu and Shankar, and they offered my only INR 500 and 50% waiver respectively. However, When I want to speak to their manager they told me arrange call back but it never happen.
Airtel is over billing me continuously since last two cycles so I am deciding to go to consumer court as I have full proof to sue Airtel for the compensation.
I also decided to aware consumers about false billing of Airtel in my organization public pages and Internet public website.
I’ll post once I get any update from consumer court, so stay tuned.
With thanks
Sandeep Kumar
M No: 9849996805