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Aramex

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Aramex
Parag Sanghvi@paraghs
Nov 01, 2011 12:51 PM, 4035 Views
Aram se delivery.

I had placed two orders on Letsbuy.com for a mobile handset, and BP monitor. The order was placed on 15-10-2011, Saturday.


Letsbuy.com promptly despatched the items on 17-10-2011, Monday, and I started tracking them through the tracking ID of Aramex courier(tracking numbers 6211955562 & 6211977100).


Aramex website showed that items were received in Bhopal office of Aramex on the morning of 19-10-2011. I did talk to Aramex Bhopal people on 21-10-2011, when I did not receive the items, and was told that they do not have staff to make delivery.


I lodged complaint on their website, as I was not able to connect to their customer care(do they really care!) number 33003300. Still, I got no response.


The items were finally delivered to me on 23-10-2011 evening. They were lying in Aramex Bhopal office for 4 days!


I had similar experience with them earlier also, when I had to pick up the consignment myself from their office. So, they expect customers to pick up consignment, instead of delivering.


Worst courier. Never go for it.

(0)
Dear Customer,We deeply regret the inconvenience caused at your end, plesae be assured that all possible steps would be taken to ensure that such incidents are not repeated.Assuring you of our best of services at all timesBest RegardsSonu LambaAramex Customer Service
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