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Cleartrip

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Cleartrip
RKD @rkdeepak
Aug 12, 2010 06:50 PM, 2246 Views

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Cleartrip_Support is working closely with MouthShut.com to enhance customer satisfaction.

They don't standby their offers

They announced me a FATAFAT winner and sent me 12 coupons forcash-backonround-tripsbooked under this offer. Nowevery-timeI use that and I ask forcash-back(It takes 10 min to connect to customersupport)cash-backthey ask me to send the mail about the offer saying it is very old and they don’t know about it. Then when communicated properly they ask for 48 hours within which they ’ll give a call back which they never did. Then you are connected to another person.. same flow goes. It takes 10-15 calls to get the results. CLEARTRIP A WORST CUSTOMER SUPPORT EXPERIENCE.

Then under "buy 1 get 1 offer" they send me spicejet coupon 3 times which on my route spicejet doesn’t operate. Also the coupon can only be used 15 days in advance when there is almost no base for on flights.

CLEARTRIP THE BIG CHEAT.

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